Tag Archives: customer satisfaction

PEN AND PAPER PLEASE????

PEN AND PAPER PLEASE????

She talked to a “nurse” on the phone,

Thinking the matter was done….

Then Monday Morning

Without any warning,

The arrangements were not done!

The nurse who called hadn’t gotten

The message last week verbatim…

Hadn’t gotten it at all

And called

To tell the woman a ultimatim.

The nurse decided to try

The slip to rectify…

Got on the phone,

Asked, “would she be home,”

At an earlier time to try?

–Jonathan Caswell

ATM REPRISE

ATM REPRISE

 

What’s with this need for reprise,

He has not written yet these…

Repairmen we’d say

Can scarce get away,

Before they come back on their knees.

I overheard a weak signal

Was the reason our box won’t jingle…

It won’t give cash

For employee’s bash,

It’s hard without money to mingle!

He’s been here nearly an hour

Trying to avoid contracts soured…

With any luck

He’ll get it unstuck,

So ATM business can flower!!!

 

–Jonathan Caswell